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0 Kudos Share Reply PaulC1 Administrator In response to HarnedM on 18-05-2022 01:03 PM Options HI HarnedM, How long does it take to change email address on BT? Once you've logged into My BT and selected the Manage BT Email option, scroll down and click on the option to Import an email address. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Major broadband providers offer email addresses with their broadband packages. 18-05-2022 At the weekends youll find her running the South Downs with a springer spaniel called Squeaky. Unfortunately for us the email address is on the liveries of all of our vans and cars and is our main business email. Set up or manage your direct debit. 06-03-2017 BT managers please can you confirm the process for retaining a BT connect email address when you cancel your BT Business account. 14h12, on The old broadband package should have ceased to coincide with this but BT continued to invoice us for both the old and new service. You can link any BT email address to another broadband or Premium email billing account as long as: You're the account holder of the gaining account The gaining account already has an email address linked to it You know the password of the email address you want to move Can you have more than one BT email address? Browse through those to see if there are any that require you to log in with your email address. 28-09-2019 Fill all the required details of Your BT Mail & Internet account. How likely would you be to recommend finder to a friend or colleague? Some years ago I wanted to buy a domain from BT because they were cheap at that time so when I tried to use hotmail account, I was told that I can't use that account but I need to open a new BTConnect.com account to do business with BT. ","anchorName":"#can-i-switch-from-virgin-broadband-and-keep-my-email-account"},{"label":"Bottom line: Consider getting a free email account not tied to a provider","anchorName":"#bottom-line-consider-getting-a-free-email-account-not-tied-to-a-provider"},{"label":"Find a new broadband supplier","anchorName":"#find-a-new-broadband-supplier"}]}, We show offers we can track - that's not every product on the marketyet. Incoming Mail Server: mail.btinternet.com Port: 993 SSL Encryption: Enabled (but not STARTTLS) Good news you can keep your BT ( www.bt.com) email address when you cancel BT broadband. You'll see the number of email addresses you've used when you log in. There are a number of options available including Apple iCloud, Googles Gmail, Microsoft Outlook (formerly Hotmail) and Yahoo! BT says people can keep their email addresses for free using a basic service that's only accessible via a browser, but that customers who want to maintain their normal email service,. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. Once they've done this, assuming they give permission, you'll be able to move the email address. Finally, in order to keep your information secure, delete all your old emails, especially ones that might have personal information in them. [ re: richi] [ link to this post] According to BT you can keep it - details here. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. The good news is that you dont have to lose your account or your data. Move emails from one Gmail account to another. McAfee does not analyze btmail.live for mature or beside the point content material, simplest safety checks are evaluated. Broadband packages often come with a free email address when you sign up. What you have been told is correct. 30-09-2020 16h52. Can I move multiple email addresses from an account? I have the infinity package and was told that the only way to change the name on the account would be to close the active account and start a new one but, and it's a big but!! Activating your Sky Broadband In most cases we can switch on your broadband without you needing to be home. ","anchorName":"#i-m-switching-from-plusnet-will-i-lose-my-plusnet-email-account"},{"label":"Can I ditch Sky and keep my email address? Just need to work out how to create a contacts list. 09:41 PM. 07-03-2017 07:07 PM. Most broadband companies will let you switch and keep your email address, although some may charge you a fee for doing so. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. 30-04-2020 Thankyou for your reply. Nicole Chesser, External Communications Manager. Password Show. Joined 13 Mar 2007 Posts 12,263 BT want 7.50 month to keep the email alive. I want to PAY. Can any BT employees help me with this please. Once the move is complete, you'll get a confirmation message and the email address will be shown in your email management page. You can export your contacts list from Outlook and then import it into BT Mail. Good news - you can keep your BT ( www.bt.com) email address when you cancel BT broadband. Switching is relatively simple and BT will automatically move your accounts across for you. Yes, I know it's old but so am I (LOL) & it works very well. Why should they care for carpet beggers? Open Gmail and click on the settings menu, indicated by the cog icon in the top right corner. Thereafter, select the desired destination location path & click on the backup option. One of the main concerns long-time broadband customers have when looking to switch providers is whether they can keep their existing email address thats linked to their broadband account. This thread is two years old and so is the information. Featured risks from irritating pop-ups to hidden Trojans, that can scouse borrow your identity, might be published. This is an option for residential customers using the btinternet.com email addresses. Reset your BT email password from BT email provider: https://www.bt.com/help/email/manage-email-account/manual-settings/i-need-to-change-or-reset-my-bt-email-password #4. Can I move an email address that belongs to another person? I have now been told there is no way to reactivate this btconnect email account. Looking for ways to save money on your monthly bills? Check your postcode: Enter your postcode and address into the box on our Uswitch broadband page to see what home broadband is available in your area. Find the email address you want to recover and click See Options. Just a couple of weeks ago i was told that it was possible to keep the xyz@btconnect by adding onany alternative service. We analysed the latest reports to see where in the UK has the best Internet connection and which areas are lagging behind. Do you blame them? For example, Virgin Media will delete your email account once youve left. LOL. Sky is rewarding loyalty with its VIP reward programme for long-term customers. Here's how you can reduce what you spend on your broadband. We did some research into the biggest social networks and found some pretty impressive stats. Im leaving Bt but want to keep Email address how do it, Re: Im leaving Bt but want to keep Email address how do it. 11h34, on If you want to use your email on an email client/app you will need to pay for a BT Premium email account. I have got my PLUSNET email address up and running, but am surprised that I am still able to receive and send emails in my btinternet email address. With upload speeds usually lagging behind download speeds in the UK, read our tips on how to improve your service. Provided you are happy to only be able to access your email account via a web browser and not an email client/app you can "drop down" to the BT Basic email for free. on The smartest thing to do is get an email account that will move with you. Yes I have a gmail address, but to put everything over to it and confirm would take ages. Sky does reserve the right to delete an account if you havent used it for 180 days. I can stop worrying about having to move people over to a new email address. Re: Keeping email address if leaving. This will give you time to email everyone in your address book to inform them of your new address and to get used to using it yourself, too. Well send you confirmation of your broadband activation along with advice on how to complete the move. BT has announced it is tripling the amount former customers will have to pay to keep their BT email address when they switch provider. 11h41. Virgin Mediawill give you 90 days to access your email account after you switch providers. 11h43, when you notify BT that you are leaving you will get an option to keep your email address either by paying 7.50pm for full access from premium email or just using basic mail which means you can only access the email from web browser and not from an app on phone, on A Static Mesh is a piece of geometry that . When I registered the domain with them, I was told that I MUST HAVE a BTConnect Account with them as they don't allow Microsoft Account such as hotmail, outlook or MSN. Oliver341. Now I'll have a problem renewing my domain without an account so I had a chat (online of course) with their customer service and they will look into this and contact me again by phone or by my temporary eMail tomorrow (5th October, 2018) so I'll just wait and see. The short answer is yes, sometimes but the real question is, should you keep your email address when you switch broadband? Help > Create new Email address >. Although it's a legitimate concern when you're considering changing your broadband provider, there are some quick, simple ways to make sure it doesn't become an issue. our site. You or any of the users linked to your account can link your email address to another BT Broadband account at any time. Enable required mails from BTinternet and select the Gmail saving option. These users will also have the option to upgrade to Premium email via. authorised and regulated by the Financial Conduct Authority (firm 17h20. What is a 4g dongle and how does it work? Find out how MiFi works, whether MiFi is for you, how to get it and if it is better than opting for Wi-Fi. You can call 0800 443 311 to get through to an automated phone line which you can use to: Pay your bills. i am thinking of leaving bt and wondered if i can keep my@btinternet email address as it is used for a lot of online accounts? I have been doing this for the last four or five years. To do so, youll need to sign up to BT Premium Mail. You can't send email by your alternate ISP but you can receive. Hi Just changed over to EE broadband on 4Sept from BT.Just found out my email accounts will cease in 60days useless I take out a 7.50 month subscription. Can I move my BT email address to another account? Its also worth bearing in mind that the storage capacity for each may vary, although some will allow you to pay a monthly subscription to increase storage. I'm going to see what Ofcom's position is on this topic as there's not information coming directly from BT themsleves. Not all providers will allow you to keep your email address once you switch. Here's how. The BT domain costs about 6.00 per year so it is peanuts as far as I can see it. 30 May 2019 at 11:47 #2 Glanza. Re-add your BT email to Outlook using IMAP protocol. 5 Does BT charge for keeping email address? It costs 5p every 90 days to keep your BT email address active. Specify credentials of BTinternet account to transfer into Gmail. Thanks, on Buying a 4g dongle is still a good option for occasional mobile broadband use but these devices are fast being replaced by more sophisticated MiFi devices. Once you've signed into My BT, click the Update your email address option at the top of the page to change your email address. service provider and read the information they can provide. 01-10-2020 I do not want to leave but unless I can keep the btconnect email address and the infinity which I already have then there is little point in staying with bt, this just doesn't make any sense to me whatsoever. It seems to be being used as leverage to prevent customers from cancelling. 04-10-2018 Can I switch from TalkTalk and keep my TalkTalk email account? Yes, if you've already got a BT email address, you'll be able to link it to your new broadband account. London, SE1 9RS. Every time I have spoken to BT about this they tell me that we can't keep this address. BT says people can keep their email addresses for free using a basic service that's only accessible via a browser but that customers who want to maintain their normal email service, they have to pay 7.50 per month. With your @btconnect.com mail addresses that came free with your broadband package, if you cancel this package this cancels the email addresses. "it is possible to tranfers your business phone and broadband over to a home/domestics account, but you are not able to transfer the the Business (@btconnect.com) email address. You dont need to be tied to any broadband provider with your email account. Can You Keep your email address if you change broadband provider? Yes, if you are no longer their customer they will cancel your email address the day the service stops. If you wish to access it via those means you will be given the option to upgrade to Premium mail at 7.50/m when you leave. With the "bt mail" you can change your email address with Btinternet. 01-10-2020 Once this was sorted mid June and the old service cancelled my btconnect email address was also cancelled without prior notice, instead of continuing with the new upgraded package, as I expected it to as it is all under the same BT business account. I currently access my emails via Outlook 2003 . - last edited on Can you keep BT email address if you leave BT? Run BTinternet backup tool on your Windows Computer. While we are independent, we may receive compensation from Thanks, again I'm still not getting consistent information from BT. Then when you cancel the BT Business Broadband and lose your btconnect.com email address, all your customers have your new email address. product or commit to any plan. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Size: Large crownFrom time to time, recipients with . You can get a free email account from Gmail, Yahoo Mail, or Outlook.com, just to name a few. You no longer need to take BT Premium Email if you wish to keep your BT email address. Why have my emails disappeared? on This is due to Business and Domestics having different servers. 06-03-2017 You can contact BT Ireland by phone: 1800 924 929, or at the addresses listed below. This is strange. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Sky: Users can keep old email address free after switching provider In a statement BT said: "If [customers] switch broadband providers, they can continue to use the BT email. I'm switching from Plusnet, will I lose my Plusnet email account? Broadband, mobiles, banking, insurance and energy utility comparison. Be sure to update as many of your login details as possible while you still have access to your old provider-linked address as you may need to confirm the new details.Here's a checklist of things you need to do: Netflix, Amazon Prime, Disney Plus and any other streaming services you use, Social media accounts (Facebook, Twitter, TikTok, Pinterest). Like BT and others, the company will charge a small monthly fee and will migrate the account and all emails for you. Buying your own email address from a dedicated UK web hosting provider is cheap (c.1-3 a month), unless you're a former broadband ISP customer of BT (7.50) or TalkTalk (5) where in order to keep your address you can end up being charged significantly more for an often inferior product. After that, Virgin Media will clear out your emails, delete all data associated with your account and shut it down. During this time customers may wish to sign up for BT Mail Premium, a paid email service, to keep both the BT email addresses and emails connected with their old account. We may receive compensation from our partners for placement of their products or services. 09-09-2018 I have BT broadband, will I lose BT Mail? HOever when you speak to the business side they will not allow you to pay to keep your email a/c.even if you also have a resisdential broadband line. Upon your payment of the applicable fees set by Amazon, Amazon grants you the non-exclusive right to keep a permanent copy of the applicable Digital Content and to view, use and display such Digital Content an unlimited number of times, solely on the Device or as authorized by Amazon as part of the Service and solely for your personal, non . Brilliant Thanks. Alternatively you can contact us through our online Customer Enquiry form. During this same period, you can also decide to link your BT Mail account to a friend or family members BT Broadband for free. Anyone shed any light on this ridiculous situation. ZA227007. Email addresses provided by BT end with @btinternet.com, @btopenworld.com or @talk21.com. If you switch to Basic, onyourbroadbandend date: Until your broadband ends, you'll still be able to use your email as normal. on If youre not sure youve changed them all, check your browsers Saved Accounts section. How to Market Your Business with Webinars? But as above, really not sure what it is you want to do! Sky: Users can keep old email address free after switching provider In a statement BT said: "If [customers] switch broadband providers, they can continue to use the BT email service, free of . I really fear I will lose my emails now and am thinking of involving the regulator as BT prevents me from keeping my email address. What happens when you switch to Basic email? This can create a dilemma when it comes to switching packages for a cheaper, faster or more flexible deal. Editor, Marcus Herbert. Follow these steps to migrate BTinternet emails to Gmail: Launch the software and choose BTinternet email source. Had BT on the phone re this, was promised a solution a week ago but nothing. Find out more by reading our Cookie Policy. Animations are delivered on the UE4 Skeleton in an Unreal Project file, along with source. Can I ditch Sky and keep my email address? Meaning that previous customers who still needed to access their email inbox and contacts saw their monthly costs triple unless they chose to switch back to BT. 07:23 PM. by Remember, you won't be able to move an email address used by somebody else if: When the last or only email address linked to a Premium email account is moved to another billing account, we'll automatically close the account down. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Just follow the advice to Move an email address (mailbox). BT Ireland. If you know someone else with BT Broadband, theyre eligible to have up to 10 email addresses. Should you leave TalkTalk, you can subscribe to TalkTalk Mail Plus and keep your email address for 5 per month or 50 per year. Enter all the credentials in the user interface panel to move BT Email to Gmail easily. 18-05-2022 For example, with BT Connect, you would navigate to Manage Services > Email Summary > then highlight your email address in the box > click Email Forwarding. 01:26 PM. You can keep your BT email address for 1.50 a month. BethM, on You can also edit your information by going to My BT and clicking on My profile . Its best to start the move from standard BT mail to BT Premium Mail as soon as possible; it takes up to 24 hours for the switch to be made. 8 Can You Keep your email address if you change broadband provider? The fourth choice available is to choose to close your email account. Other forum responses suggest you can keep it as did the agent I just called in your business cancel team as well as your business team chat agent. What happens when you switch to Premium email? I'm here because I am led to believe by BT that the decision to close down our btconnect.com email addresses has come from Microsoft365 to whom all of BT's business addresses were sold/ migrated some years back. Surely this can't be the case, since we only upgraded the broadband service and did not leave BT. That way you start using your newly created email address right away, informing your customers of the change of email. http://www.choose.net/media/guide/faqs/email-address-switch-broadband.html. Whilst we don't recommend sharing passwords, the move can only be done if the owner of the email address to be moved is happy to share their passwords with you. And this is costing them around 121 a year in missed savings. . Swap your old email address for a free webmail account Many people stick with an internet service provider they're not happy with simply because they have an email address with them. The short answer is yes, sometimes but the real question is, should you keep your email address when you switch broadband? Mail, which the company claims means you have an email for life. VAT number: 259751759. 11:23 AM. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. 18-05-2022 However, when we switch to another provider or cancel our package, the rules around our email service may change. Do you have a document that states this change in policy that you can point us to? You can still access yourTalkTalkemail account for 12 months after you switch, during which you can still send and receive messages but wont be able to use the My Account feature to change passwords and actively manage the account. Our address is Level 2, 20 St What's keeping people from switching to a better broadband service? Username: your email address including the @btinternet.com or @btopenworld.com part. One of the main concerns people have when looking to switch providers is whether they can keep their existing email address thats linked to their long-time broadband provider. You or any of the users linked to your account can link your email address to another BT Broadband account or, Your email service will be downgraded to Basic email, When this happens youll be able to upgrade to Premium email via, Users of email addresses linked to your account will also be downgraded to Basic email. And around 40% of them say that they haven't switched their broadband since signing up. Does BT charge for keeping email address? 09-09-2018 In a statement sent to Express.co.uk a BT spokesperson said: "BT Broadband customers receive a free email service as part of their package. Written by Nick Baker, Content Editor - Telecoms, Keeping your email address when you switch broadband providers, Keeping your email address with each provider, Move your email account to a free email service, Update accounts linked to your email address, How to switch broadband | A guide to changing your provider, How to save money on your broadband bill - Uswitch. Thomas St, London, SE1 9RG. Does the same apply: that I could keep it without charge if I were to leave BT? What happens if I close my BT email? Once you give notice to Virgin Media, youll only have 90 days before your email address is cancelled. However, a number of other providers allow you to retain access to your email address for a monthly fee. 30-09-2020 If you cancel your BT Business Broadband you lose your btconnect.com email address. Unless we've said otherwise, products are in no particular order. 02:18 PM. If you're still using a BT-provided e-mail address, this will stop working 60 days after you cancel your BT Broadband service. If the email address is linked to another BT ID, you'll be asked to provide the details of this too. If you have BT email and you cancel your broadband with us, you can: Close your BT email Keep your email but with more basic features by getting Basic email, which is free Keep your email with the same features by getting Premium email, which costs 7.50 a month Keep me signed in. We may also receive compensation if you click on certain links posted on our site. 12:26 PM. Gmail can import mail and contacts from Yahoo!, Hotmail, and AOL accounts in addition to other email accounts that support the standard POP3 protocol. - edited Whether youre in a contract or not, we explain the steps and outline the costs. They can continue to use them to deliver internet service.You can of course cancel the landline and start a new mobile internet connection with another provider, but it wi. If you switch from Plusnet to another provider you can take your email account with you. The issue at hand is by no . See what the process for keeping your old email address is for each of the main broadband providers. You can check this on the Financial Services Register by visiting the FCA website. 23-06-2022 Can You Keep your email address if you cancel BT Broadband? on Mail but with Sky branding. . 7 How long does it take to change email address on BT? Now it appears that no-one is receiving any money for . Personally i'd never go with the email from and ISP and if you move or change ISP you need to change your email. Glanza. Once your new email is set up, its a good idea to export your contacts from your old account and send out an email to your main contacts to let them know youll be using a new address from now on. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Uswitch Limited is registered in England and Wales (Company No. Sorry to be obtuse but, as I said, I am very old and also techno-phobic. If i have a problem it is a nightmare as 1) i am not the primary user 2) i am residential and thses are classed as business. That means changing email address can be a hassle. You can keep your Sky email address for as long as you want after you've cancelled your broadband, as long as you keep using it regularly. That said, there is a sneaky little trick to get around this. If you have an email address withSkyyou can continue to use it after you switch to a new provider without having to pay a fee. You can only do this once your broadband has been set up and activated. 18-05-2022 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. Be sure to include your new email address and explain that you will be replying from this address so that they know not to mark it as spam. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. Once you've done this, you can use the link below to move the email address. Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN. Our survey found that nearly half of people with a provider-specific email address have had that same one for more than ten years. To access Gmail's Import feature, sign into your new Gmail account, select the Accounts and Import tab on Gmail's settings screen and click the Import mail and contacts link. Announcements, Guides & Community Updates. Is there a way to keep my email addresses under some kind of EE mail account? If your previous provider allows this (you'll need to ask them if you're not sure) and you use an email program to check your messages (such as Outlook, Windows Mail, Mac Mail or Thunderbird) then you'll need to make a small change to your settings. Youll need to enter your email address here and follow the on-screen instructions. How do I keep my email address if I change providers. 10:01 AM. Find out call charges and balance. "you can keep using your @btconnect.com email address, as long as you have a paid for service on the account to keep it active, we would put a hosting pack on your account which would be billed monthly/quartley depending on your prefernce. When you leave your email address will be automatically downgraded to basic mail which means it will only be accessible via webmail and not email clients or apps on phones.