Ask the community or share your knowledge. Pending actions. Starting withDesktop Connector version 14.8.0.1381: Check if you are invited to a BIM 360 project by logging into BIM 360 Document Management online, and access the project. Check for Autodesk Docs Drive in the File Explorer. This page has been translated for your convenience with an automatic translation service. Welcome to Autodesks BIM 360 Team Forums. I am an administrator on my machine with rights to install and uninstall. You must fully uninstall Desktop Connector before installing an older version. To translate this article, select a language. An upload will be attempted but result in a failure displayed in the home screen as the user does not have permission. Autodesk Desktop Connectoris not fully set up (in ReCap Photo)! to strip the Connector out of my computer, including the registry, and then reinstall the newest release. Click Next and follow the on-screen instructions. Can't find what you're looking for? Solution: To resolve this issue, try the following: Work with local IT group to deactivate the appropriate Windows User Domain settings that force Desktop Connector to start in an elevated mode. How to store and open ReCap projects from the cloud, Do not sell or share my personal information. Solution: Please check the following to fix this issue: Confirm you have Desktop Connector installed. Notification was not available via the Desktop Connector interface until a few days after the official release date. I am on 14.1.0.1074 and trying to update to 14.5.0.1144. In windows explorer, if you paste the following path into the explorer bar, it should take you to the location of the user.config file. 2. Open the downloaded package and allow it to extract. Refresh drives and see if it returns. Note: If the notification is still displayed, uninstall ReCap Pro and Photo and reinstall it again. Previous releases of Autodesk Desktop Connector are available for download. Desktop Connector v16.x does not support files or folders with leading or trailing spaces. Are you invited on the platform as a role or a username? Ask the community or share your knowledge. Contact your IT department to check if Desktop Connector is running elevated (Run as administrator) or behind a proxy: Running Desktop Connector with elevated permissions is not supported. Recap: "Autodesk Deskop Connector is not fully set up". Solution: Install Desktop Connector and configure Autodesk Drive per: ReCap Photo 2021.1 Update Tips. The Autodesk Docs cloud data source allows the creation of folders with leading and trailing spaces. Get started with your free trial. Here is a link to the log file. Move and Rename operations from the Docs cloud data source can result in files not being found during open operations on the local machine. There are known basic Inventor workflows which are broken in the November release. I am having problems installing Desktop Connector. 1. Read and agree to terms of use. It says setup successful. autodesk desktop connector is not fully set up. Autodesk Desktop Connector is not fully set up (in ReCap Photo)! Now your entire project team will be up to date, wherever they are. Are Navisworks workflows supported with Desktop Connector 16.x? Previous releases of Autodesk Desktop Connector are available for download. You can do this on the docs.b360.autodesk.com or acc.autodesk.com website. Install Walkthrough Tip: Looking to deploy or run the install silently, visit the Desktop Connector Administrator Guide to learn how. Someone had the same problem? Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. On Windows 10, sometimes the Tray icon will get hidden behind the up arrow. Get answers fast from Autodesk support staff and product experts in the forums. Can't find what you're looking for? Click Install (from the Autodesk desktop app) or Install Now (from Autodesk Account). You must fully uninstall Desktop Connector before installing an older version. Each user will need to accept the invitation again by clicking the link sent byemail. This is not an official translation and may contain errors and inaccurate translations. To translate this article, select a language. If you don't have the Autodesk desktop app, you can download the installer. Select "I have an activation code from Autodesk" and then enter your activation code in the spaces provided. Select the location where Desktop Connector's program files will go and click Install. With the Desktop Connector, you can connect your desktop environment with your BIM 360 Docs account. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Find the project members that have the reported issue and remove them from the project. You can use the default program files location: C:\Program Files\Autodesk\Desktop Connector or change the location. Open the downloaded package and allow it to extract. The first is to leverage Taskkill /F /IM DesktopConnector.Applications.Tray.exe to shut down the instance of DC that is currently running. Fixed an issue in which an unexpected Related Data folder is created when uploading a Civil 3D host drawing that has a large surface (MMS file) reference using Desktop Connector. ", Support for updated Autodesk 2023 applications, Support for updated Solidworks 2022 application, Reference Explorer Graph view capability to visually inspect file relationships, Updated Autodesk cloud drive images (Autodesk Docs, Fusion 360, Drive) to be consistent with updated Autodesk branding, Provide more detailed messages in failed pending actions rather than generic " An error occurred - Please Report the issue to Autodesk", Accessing shortcuts to Desktop Connector workspace locations causes Windows Explorer crash, DWG File Locked State icon isn't shown in AutoCAD Application Home, File Open (Download) failure with error "The format of value 'application/octet-stream' is invalid". New Offline experience (Autodesk Docs connector), Do not sell or share my personal information, Unique experience for each entitled data source, Autodesk Docs / BIM 360 Docs activity shown directly in the Home Screen. It has all been set up on my PC which works really well with Desktop Connector. If you are updating your version of Desktop Connector, see Update Desktop Connector for more information. I'll check my anti-virus but Firewall should be allowing access: Turning off Firewall and AntiVirus made no difference. EDIT: The error message "0x80070643" could be related to a failing .NET Framework install. Welcome to Autodesks Installation and Licensing Forums. Do you want to manually start the service? Improved caching to increase performance and reduce calls to the server, Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. This is not an official translation and may contain errors and inaccurate translations. Uninstall the previous version before running the 16.x installer. Share your knowledge, ask questions, and explore popular ReCap topics. You can alsotry using the Microsoft Fixit tool to do a clean uninstall of the program. View and open files. Still not able to check in the top level assembly.When you go to insert the part in the drawing.In the assembly file, select the part or subassembly in the graphics window or the browser, right-click, and select Adaptive. servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions. Can't find what you're looking for? Autodesk Desktop Connector is not fully set up.Sign in here with your Autodesk account to have your set up automatically.Please right-click the Desktop Connector system tray icon to select Refresh Drives thereafter. You are not invited to any project in BIM 360 or on the Autodesk Construction Cloud (ACC) platform. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Your support/feedback would be much appreciated. Custom Install from Autodesk Account to configure the installer before you download and install. Remove and re-add the members that cannot see the project As a project admin, navigate to the Members page. Go to Solution. The Autodesk Docs connector will be accessible even when Desktop Connector is not running. If you are not invited to any project, the Autodesk Docs icon will not appear in the Windows File Explorer. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Wait 5 minutes. The Pending Actions window can be opened by right-clicking the Desktop Connector icon from the Windows . In the AutoCAD Civil 3D Product License Activation wizard, select Activate, and then click Next. In the Windows registry (Start > Search/Run > Regedit) go to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. Folders with leading or trailing spaces will show the. If you are having trouble uploading the files, what does the screenshot of the error display? This is not an official translation and may contain errors and inaccurate translations. If not, Install Desktop Connector and go through the process of setting up your Connected Drive(s). If you are installing Desktop Connector for the first time, you can simply follow the sections Download the Installation Files and Install Walkthrough as shown below. AutodeskDesktopConnectorDiagnostics 2018-05-03 08-07-51.zip, How to remove and reinstall the Microsoft .NET Framework. I get a log file and 0x80070643 - Fatal error during installation. This will let the 14.9.0 installer "run over" the old one, and install the new one. I have then stopped and restarted the service, but to Icon is still not showing in the taskbar, nor is the BIM360Team icon in Windows explorer. Edit and delete files. Are you able to provide those files again? Tried the .Net repair tool, no change, same error on trying to update ADC. Do you want to manually start the service?I responded by clicking Start Services.I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. Create project folders. No, Desktop Connector is not yet supported during the creation of a Custom Install. I tried to update .Net Framework (version was the same or newer so nothing happened). NatashaCommunity Product Support Specialist, Helpful Links: AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements |Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Reboot the computer, make sure apps are not auto running in the background Make sure you have an uninterrupted high-speed connection to the internet & try adjusting your LAN & proxy settings etc. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. I'm checking with our IT department. For AutoCAD releases prior to 2022.1, Desktop Connector will add dwl and dwl2 files to the ignore list so they will no longer be uploaded. Please contact your administrator. Sign in here with your Autodesk account to have your set up automatically. For example, you might not have access to a file, folder, or project. Option to add and sync 40 projects locally in Autodesk Docs connector. %localappdata%\Autodesk\DesktopConnector.Applicat_Url_3jj2w2iynvqiiebej5jo1rt0nhfjfaur\5.0.0.593. Can't find what you're looking for? Retry Cancel I try Retry, still fails. Solved by pendean. Our final recourse was to use an uninstall utility (https://www.revouninstaller.com/) to strip the Connector out of my computer, including the registry, and then reinstall the newest release. Desktop Connector failing to install error. (See domains listed in the article linkedunder "See Also".). I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. You didn't activate the invitation to a project in BIM 360/ ACC or didn't access the project in the browser for the first time. autodesk desktop connector is not fully set up. Why should I consider moving to Desktop Connector 16.x? Ensure that you are using the latest release before contacting Autodesk support. Change the permissions in the folder for the user in question. BeforeDesktop Connector version 14.8.0.1381: If BIM Collaborate or BIM Collaborate Pro was recently purchased, check to see if the BIM 360/ACC project has been set up entirely. What Operating System are you using and what update are you on for that system. What can cause the Autodesk Docs Connector to not sync files locally? The service says it is running but there is no icon in the taskbar tray to click on. The Status property and Rename Wizard for ISO-19650 file naming compliance are not available for the Autodesk Docs Connector. Make sure you have the Anti-Virus and Firewall turned off. Find the project members that have the reported issue and remove them from the project. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Desktop Connector 16.x will now display the full folder path for folders even if they don't have view permission, as long as they have permissions for at least one subfolder. This page has been translated for your convenience with an automatic translation service. Can't find what you're looking for? Method 2: Adjust Permissions Settings. May be reproduced by uploading files via Cloudsfer, Delete Local in offline mode causes unexpected error, Intermittent crashes of Windows Explorer shortly after the startup, Desktop Connector AddinProcess.exe crash and display crash error report, Recap file uploaded to Drive via Desktop Connector is not viewable in Drive.autodesk.com, Desktop Connector should not allow saving to unsupported locations (ie. For Example: Automatic file locking behaviors may get in the way of the desired user experience and require manually unlocking files. Comment by Inell Crookes all right hello guys welcome to my tutorial on how to use the Autodesk SketchBook app to draw this is the app that I use all the time to create my cartoon drawings on my iPad that I have on my channel it's a very user friendly to use app very easy to maneuver around and the best thing about it is that it's free to download now let's get started on the feature so first . This was a lot of work for what I would classify as a little tool/program. I didn't see any attachments to this post. This location can be changed during the Desktop Connector installation. For Example: Automatic file locking behaviors may get in the way of the desired user experience. Are you able to run a Repair on the Desktop Connector? Warning: Check the Release Notes page in Autodesk Desktop Connector Help for the current and correct . You can also try using the Microsoft Fixit tool to do a clean uninstall of the program. How to check the Autodesk Desktop Licensing Service on Windows - YouTube 0:00 / 2:43 How to check the Autodesk Desktop Licensing Service on Windows Autodesk Installation & Licensing 1.18K. Just following up. Were you able to resolve it from@pendeansolution provided? Right click the Desktop Connector icon in the system-tray. Please let us know if you have any questions or comments. Once it is removed, Drag and Drop upload workflows have been simplified so that only the files in the selection set will be uploaded. To translate this article, select a language. Open the downloaded .exe file and allow it to extract. Click Register and Activate (Get an Activation Code). (Cannot uninstall it). This page has been translated for your convenience with an automatic translation service. Sign back in from the same place. Share your knowledge, ask questions, and explore popular BIM 360 Team topics. Maybe two of these doesn't work. I launched it and got the message: A Windows service required by ADC did not start in the expected amount of time. As a project admin, navigate to the Members page. There are some key differences when compared to 15.x versions that should be considered before choosing to install this latest version. Does Desktop Connector 16.x support long paths? Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Sketchbook is an award-winning sketching, painting, and drawing app for anyone who loves to draw. I have stopped the service and restarted it, restarted the laptop etc etc. Please right-click the Desktop Connector system tray icon to select Refresh Drivesthereafter. 4) Now restart ReCap Photo or click the Refresh Wheel located at the My Cloud Projects dashboard in ReCap Photo. Press enter to go to the selected search result. Access Desktop Connector from a different machine or with an administrator on the same machine. Ensure that you are using the latest release before contacting Autodesk support. Simple download from Autodesk Account at manage.autodesk.com. Autodesk Desktop Connectoris not fully set up. I have tried starting Autodesk\Autodesk Desktop Connector but nothing. When the installation finishes, Sign in to your connectors. Run that, it should generate a zip file that you can send to us. Upload and download documents. Make sure you also have the latest Desktop Connector version installed. Autodesk Platinum Partner. Drag & Drop workflows have not changed for the Autodesk Drive and Fusion Connectors. Causes: Desktop Connector is not supported when run as "elevated". Try removing yourself from the project and then adding yourself again. Maybe two of these doesn't work. Fixed an issue in which duplicate data reference drawing sources were uploaded when adding a host drawing to Autodesk Docs using Desktop Connector. I installed the newest version. I understand that you are having trouble with Desktop Connector not working. The Autodesk Desktop Connectors is an integral part of working as it integrates with the Autodesk Construction Cloud service. The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". This allows you to further narrow down if the issue is related to member permissions or to the setup of the individual machine. Desktop Connector has a Pending Actions window that you can review. The Autodesk Desktop Connector (ADC) update build version is 15.8.0.1827. Are there changes with installing Desktop Connector 16.x. Trying to update to the latest Connector. This is a change in behavior compared to 15.x which would truncate the path to hide folders you do not have permission to view. Ensure that the 'Appdata' and 'Documents' folder are pointing to the local . Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. Failure to initialize Workspace Monitoring. When performing a drag and drop upload, the files in the selection set will have reference support if they contain relative paths. Can I try to install an older version of Desktop Connector to see if that would help in any way? In Desktop Connector version 16.xAutodesk Docs / BIM 360 Docs driveis shown directly on the Home Screen, not in Windows Explorer. Please right-click the Desktop Connector system tray icon to select Refresh Drives thereafter 0K I click Cancel 5-6 times and the result is: Setup Failed. Do you have any suggestions what I should do now? I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Then signing out of the desktop connector on the toolbar and signing in again. However, it works for them. If there are any error messages during the installation, please make note and provide any screenshots that you capture. For this release of Desktop Connector, the Navisworks workflows are not fully supported for Docs connector (Fusion and Drive connectors are supported). I found that if you apply permissions to top level by username it rectifies the desktop connector. It will start downloading the installation file once you click on . The official listed release date is Aug 25, 2022. Is it possible that a firewall or proxy server are preventing the automatic download? You are now ready to use Desktop Connector. For example, when you save a drawing in an Autodesk Docs project, a Workspace Sync action will be displayed in the Pending Actions window to let you know that the drawing is being uploaded to Autodesk Docs. Confirm you have Desktop Connector installed. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, Install Desktop Connector, access the download from your Autodesk Account, Reboot the computer, make sure apps are not auto running in the background, Try reviewing & following the steps in the. The connected drive is a mirrored local copy of the folder structure set out within Autodesk Docs or BIM 360 Docs and even Fusion 360. Once done, you may notice a new drive on the computer called "Autodesk Drive.". The command has also been relocated under the help sub menu. Do you have CERs disabled on your system? After that, clear your %TEMP%folder and then reinstall Desktop Connector. Someone had the same problem? That should recreate the user.config. Download the latest version from the Autodesk Account. Note: You will only see manual activation screens if you are using a computer that has no active Internet connection. I am unable to start Desktop Connector on my laptop and heading away on business so getting worried as I need it working as there are many linked cad files in my Revit model that are stored on desktop connector and pathed there. I tried to Uninstall ADC and same result. I performed a repair on ADC as myself, it asked for a reboot, I rebooted and ADC started. Resulting behaviors will be similar to working on a local drive or a network share.
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