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The ReleaseAmount field must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. A valid value is required,this must be value between 0 and 100000.00. When you receive the notice: "card not supported" on your credit card machine, it means just that - the specific card brand (or type) you are attempting to charge is not supported by your processor (or you are yet to register for processing that card brand). The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. What is the problem? The document/file requested by the client was not found. This will be due to the transaction timing out and will result in transactions not being authorised and being registered as failed payments. Please ensure that you only use a fully qualified URL. If you receive this message, it means that the transaction has been successfully Registered. The Amount including surcharge is outside the allowed range. It should contain no more than 40 characters consisting of letters and numbers only with no spaces or special characters. The PhoneID is not registered to any vendor account. Select Device Manager in the results and when it loads expand the Display Adapters node. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. You will need to ensure that you are entering the correct card number as situated on the front of the customer's card. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. A VendorTxCode has not been provided within your transaction registration. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. Support Technical Support Cleaveland-dreadmistOctober 14, 2020, 4:22pm #1 I was playing the game until 07:00AM wich practicly was when servers went offline. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. This system message is generated when you have not supplied the correct value in the VPSTxId field. Overlaps with an existing rule. Your Vendor Name must contain no more than 16 characters with no spaces or unsual characters. The CustomerName field can contain a maximum of 100 characters and you will need to check your code to ensure that you are not sending more than this. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. The method requested is not permitted against this resource. whose number you've supplied in the CardNumber field. The BillingAgreement flag is invalid. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. The certificate must have a valid user principal name (UPN). How can this new ban on drag possibly be considered constitutional? This value would have been sent back to you in the status response of the original transaction from Sage Pay. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. You will receive this error message if you did not send an ExpiryDate field containing this value in your transaction registration POST. Unable to find the transaction for the or supplied. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. Any other values or characters will not be allowed and will result in this error message. The start date you have supplied is after the end date. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. "After the incident", I started to be more careful not to trip over things. Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. so the proper error codes can be logged. 5. The Authorisation has been declined by the bank. This Refund would exceed the amount of the original transactaction. You will need to ensure that you have provided a debit or credit card number within the card number box provided on the payment screens. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. TransactionType of the related transaction is not supported for this operation. The latter rulebase is set up as default on all Sage Pay accounts. All cards issued are part of a range - this is defined by the first 9 digits of the card number. 3D Secure rule not added. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. 4022: The Card Type selected does not match card number. The VendorEMail field, if supplied when posting your transaction registration, must contain a valid e-mail address which is less than 255 characters in length. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. It would only be generated if you have integrated using the Direct method as this field indicates the type of card (Visa, Mastercard etc.) GBP for UK Sterling, USD for U.S Dollars. In this case, you will need to use another card to make the purchase. The DEFERRED transaction you are attempting to RELEASE has already been released. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. Original transaction was not a billing agreement. The command cannot be run for the vspvendorname provided. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. The ClientIPAddress format is invalid. The Currency does not match the original transaction. The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. how many children did gloria vanderbilt have. You will also need to check the content of this field to ensure that it is valid. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. If you are attempting to perform these functions automatically (i.e you are performing any of the above outside of the My Sage Pay admin area) then you will need to submit the VPSTxId of the original transaction in a field called RelatedVPSTxId. Please ensure that you are sending the correct value in the TxType field. Refund can no be performed until original transaction is settled. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. Create a card type for each type of card that your business accepts, such as debit cards, credit cards, loyalty cards, and corporate cards. The specified and combination is not valid, or the user may be locked out. vegan) just to try it, does this inconvenience the caterers and staff? For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. I'm building an integrated payment form with SagePay, and have previously been successful making payments to a test account using the test card details provided in page 24 of this documentation: https://www.sagepay.co.uk/file/25041/download-document/FORM_Integration_and_Protocol_Guidelines_270815.pdf?token=dyWjqsDOzcE9qp5wU39w0DiSx525HSqfiV9OV6EGQB8, However, when I try and pay again with card details in that list that have previously worked, the SagePay form highlights the card number field in red and says "The Card Range not supported by the system.". The Billing City contains invalid characters. The StartDate is in the future. You can only AUTHORISE an AUTHENTICATED transaction. If you have not requested that you are wanting to use the Form solution and attempt to post a transaction registration you will be presented with this error message. Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. You must provide the first 9 digits of the card number in the field. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. Cannot authorise this card. More information on the different TxTypes can be found within the protocol document. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. This URL must be http:// or https:// and be no more than 255 characters in length. The SecurityKey value should contain 10 alphanumeric characters and you must always pass this value within the RelatedSecurityKey field when posting your transaction registration over to Sage Pay. This field can contain up to 10 characters. You have not provided us with the correct value within the VPSTxId field. This thread is locked. 4021 : The Card Range not supported by the system. Please ensure you send exactly what was provided to you by your bank during your Code 10 check. XML does not match the protocol. Monzo Community Unable to use card with Sage Pay Monzo Chat _sam(Sam) 9 January 2016 18:54 #1 This URL must be http:// or https:// and be less than 255 characters long. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. The VendorTxCode has been used before for another transaction. I've asked the admin of this particular SagePay test account to check if any card ranges have been automatically banned, or something to that affect. You are only able to refund in the same currency as the original transaction. It would be good to implement the error codes such as: 4020 : Information received from an Invalid IP address 4009 : The Amount including surcharge is outside the allowed range. The request to VOID a transaction was Successful. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. In this case, please . The payment can now be authorised and sent for settlement. (Running ubuntu16) My card is listed on the supported GPUs list but cuda says it can't find any cuda capable devices. Surcharge not allowed on this payment system. You will need to check the URL to which you are attempting to send your POST to. Information received from an Invalid IP address. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). If the card address consists of more than 200 characters please just entered the first 200 characters in order to continue. This will need to be provided in order for the transaction to be able to continue. Any other values that are passed will result in this error message. The currency field will dictate what currency is being processed through your Sage Pay account and must be included in the post. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. The method specified in the Request-Line is not allowed for the resource identified. The Vendor or VendorName value is required. This will be required if you have AVS turned on within your Sage Pay account. You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. The Delivery Surname contains invalid characters. If you did not provide a vendor name, then it would have been supplied by Sage Pay. The vendor does not match with the vendor who registered the token. I need the MLNX_OFED for the infiniband network card works properly. 2. Your code should send only the first 100 characters if your description is longer than this. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. This error normally occurs when an action is not acceptable if the Sage Pay system attempts to do something to a transaction. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. Invalid Amount field format. If you receive this message, a code related error has occurred on the Sage Pay systems. You will receive this system message when the card number details have been entered incorrectly. There are no card details registered for the token. Client IP address is restricted by the vendor. The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. You do not have any Custom templates uploaded onto your Sage Pay account and have selected to use the Custom templates option within your live My Sage Pay account. Why do academics stay as adjuncts for years rather than move around? You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. Incorrect Percentage value entered. You may need to zero pad your subnet mask so that each number block contains three digits. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. If you have received this system message, it is likely that you are incorrectly supplied the Expiry date. You failed 3D-Authentication. You are attempting to POST data to a Sage Pay Service that does not exist or is not currently available. can not be less than 8 characters. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. Exiting. A valid value is required,this must be value between 0 and 100000.00. You can only AUTHORISE an AUTHENTICATED transaction up to 115% of its value (with all previous AUTHORISEs against that transaction taken into account). Please ensure that you only ever use a fully qualified URL. The link is: http://www.sagepay.com/system_monitor.asp. . You will need to check your code to ensure that you are not send more than this. The authorisation process took longer than expected and therefore the Sage Pay system had timed out the transactions. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. To determine what the code means you will need to contact your merchant bank as they are bank specific. Please supply ISO 4217 standard currency codes. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Please check the related transaction is a AUTHENTICATED transaction. This URL must be http:// or https:// and be less than 255 characters long. You will need to ensure that you have logged back into your My Sage Pay admin account and selected the Default templates in order for the Sage Pay payment pages to re-appear. You will need to check your code to ensure that the field is sending the correct code. Also here is some document on how to fix the problem you are having right now. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. If you are providing a value which has more that 10 characters then you will receive this system message. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. The server encountered an unexpected condition which prevented it from fulfilling the request. All VendorTxCodes must be unique. The Transaction was cancelled by the customer. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. I have 2 GTX 550 TI cards and have just installed cuda. Transaction is not allowed without 3D secure authentication. The resource requested is no longer available and no forwarding address is available. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. A valid

value is required in the format 123.123.123.123. Surcharge value for percentage cannot be greater than 100. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. The Delivery Address contains invalid characters. Please redirect your customer to the ACSURL, passing the MD. Cannot complete request. The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. Asking for help, clarification, or responding to other answers. The fractional part of the Amount is invalid for the specified currency. The ContactNumber field, if provided, can only contain a maximum of up to 20 characters. The original transaction was carried out by a different Vendor. Please ensure that you only ever use a fully qualified URL. The GiftAid flag is invalid. The number of authorisation attempts exceeds the limit. You will need to check your code to ensure that your server is not sending more than 50 characters within this field. e card issue number length must be one or two digits long and entered exactly as it is displayed on the customer's card. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. Please refine the search. This will not allow us to decode your transaction registration POST. The amount value is invalid, this value must be no more than + or - 15% of the original value. A credit or debit card number must be entered in the card number box provided on the payment screens. The VendorTxCode should contain your unique reference identifier for your transaction. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. You might receive an error message while making a payment which says "Your card does not support this type of purchase." There are a few reasons why you may receive this error: 1. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. The Contact Number contains invalid characters. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. The Billing Firstname contains invalid characters. Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. Your deferred transaction was Aborted successfully. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. Check the format of your request message. Thereafter, find BIOS Mode to check whether your Graphics Card supports UEFI, EFI (Extensible Firmware Interface), or BIOS. The primary admin user cannot be deleted. An ERROR has occurred on the Sage Pay System. The Card registration has been successful in exchange for a token. The AccountType is not setup on this account. ##### is an invalid date format. The issue is normally associated when you are attempting to automate these actions. This only occurs if there are problems with your POSTing component. The reason why Microsoft basic display adapter is on the device manager because the pc is not detecting any graphic card on your device it will be better if you going to try to manually reinstall the graphic driver first. The card number has failed our validity checks and is invalid, Merchant session key or card identifier invalid, Operation not allowed for this transaction, This refund amount will exceed the amount of the original transaction. The Contact Fax contains invalid characters. You cannot set the administrator password using vspaccess. An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. Please ensure that you are sending the correct value in the TxType field. The TxType requested is not supported on this account. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. You signed in with another tab or window. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. The RelatedSecurityKey does not match the original transaction. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. You will need to check your code to ensure that you have not entered more than 200 characters within this field on the payment pages. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. Please note that this only applies to Deferred transactions. The DeliveryAddress and DeliveryPostcode are required. To learn more, see our tips on writing great answers. You will need to ensure that your code is sending the correct transaction details. It may also be worth checking to make sure that there are no spaces being passed (as this will be considered as a character) and also that the next value within the protocol is being separated by an ampersand (&) within your transaction registration. The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. The syntax of the request was not understood by the server. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. Thanks for contributing an answer to Stack Overflow! If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. The Card Range requires 3D-Authentication, its not supported by the vendor. You will need to check to ensure that the correct value is being submitted. You will receive this error message for usually one or two reasons - if your Terminal ID's have not been set up correctly with your merchant bank or if we are experiencing intermittent authorisation issues where we have not been able to contact your merchant bank when requesting authorisation. So far the gatway has been working as expected with failed payments, showing a failed payment message on the checkout page as either the card was declined or the card range was not accepted. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. Please check and retry. This package contains the Intel graphics driver for 10th and 11th generation Intel processors. Discover why the boy has been trapped . and cannot be the same. If however the card being used for the transaction is not new the number is simply not supported on our system and another card will need to be used to complete the transaction. The Transaction was Registered Successfully with Sage Pay. Connect and share knowledge within a single location that is structured and easy to search. It is likely that you are submitting several email addresses which is therefore generating this system message. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field.