Tried re-install the engine, used different usb slots does steelseries only support arctis pro and higher customers? Arctis 7+ / 7P+ / 7x+ USB-C Charging Cable. Got this headset as a gift for my gf and it's a sitting brick until this gets fixed smh. Is your Arctis 7 connected to a USB hub?If yes, then connect it directly to one of your computer's USB ports. Go to Steelseries official website. Updating GG wont impact those settings. Check it: we integrated peak meters right into the volume sliders, so now you have all the info you need in one spot. If I can't get them fixed within a week, I'll be returning them and trying out the Astro A50, these were perfect so far though.. Yes. Held power button on headset to turn it on. Remember to read the article about drivers update, Back on the sheet of the brand SteelSeries, Support des claviers Logitech K375s/K780 et des clairages Litra dans Options+ 1.34, Les claviers et souris Logitech supports par le logiciel Tune 3.1, Les priphriques SteelSeries Destiny 2 : Lightfall Edition supports par GG 32.x, Un installateur hors ligne pour le logiciel Logitech Options+, Configuration des souris CORSAIR sous Chrome OS avec iCUE, Les souris SteelSeries Aerox compatibles avec la nouvelle fonction d'clairage RGB Prism, Casques audio CORSAIR HS55/HS65 WIRELESS et HS80 PRO dans l'iCUE 4.33, Options+ 1.32 supporte les souris Logitech MX Anywhere 2 et MX Master, SetPoint 6.90 : Logitech remplace l'utilitaire d'appairage Unifying par le Logi Web Connect, Un clavier blanc K60 PRO TKL RGB en prparation chez CORSAIR, Redragon M993 Devourer Ultra Light Weight Gaming Mouse 1058, Logitech Options+ Offline Installer 1.30.7349, L'application Logitech Options et sa fonction Flow. It appears to have worked now, the red light (low battery light) was staying on and the headset wouldn't turn off/on so I let it run out of battery and now it has worked with both USP's in. But I want to update the firmware as it says critical. I could easily tell the location of every enemy in the heat of the moment, and even pinpoint their attacks while running around dodging incoming projectiles. About these versions, I got the headset with "TX MCU" 1.9.0.0, "TX" 1.10.0.0, "RX MCU" 1.8.0.0, "RX" 1.10.0.0", "Software Version" 2.1.0.0. Eventually the update ran and seemingly updated. It's absolutely ridiculous. Will inactive apps in GG effect performance even though I dont use them? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It features a fantastic design to match your new PS5 and is extremely comfortable for long sessions thanks to its unique headband and breathable ear cups. 5. What else can I do to try and fix this problem? licensed under the LGPLv2.1 and its source can be downloaded on steelseries.com. Pinpoint your enemy's location long before you see them with Sonar, a breakthrough in gaming sound. Picked up some Arctis 7p+ today on amazon deal. The earcups are also extremely friendly for those that wear glasses as they dont press against your head. Reddit and its partners use cookies and similar technologies to provide you with a better experience. mattbolt 6 yr. ago Aerox 5 Wireless Destiny 2 : Lightfall Edition, Apex 300 Low-Profile Gaming Keyboard Built for Speed, Apex 350 Low-Profile Customizable Gaming Keyboard Built for Speed, Apex M750 TKL Gaming Keyboard PUBG Edition, Apex M800 Customizable Mechanical Gaming Keyboard, Apex M800 Dota 2 The International 2015 Edition, Apex Pro Mini Tournament-Ready Gaming Keyboard in 60% Form Factor, Apex Pro Mini Wireless 60% OmniPoint Adjustable Mechanical Gaming Keyboard, Apex Pro TKL Mechanical Gaming Keyboard 2019, Prime Counter-Strike : Global Offensive Neo Noir Edition, QcK Prism Cloth XL Destiny 2 : Lightfall Edition, Rival 300 Counter-Strike : Global Offensive Fade Special Edition, Rival 300 Counter-Strike : Global Offensive Hyper Beast Edition, Rival 310 Counter-Strike : Global Offensive Howl Edition, Rival Optical Mouse Dota 2 Special Edition, Siberia Elite World of Warcraft Gaming Headset. You guys need to own up to this and don't tell me to return it. Things I have tried (to fix the problem): Uninstalling the SSE and reinstalling (to the latest versions). Here are the steps I followed: Set SteelseriesEngine3.exe and SteelseriesEngine3Client.exe to run as administrator. But, still, sometimes, due to technical glitches, it may fail to update the software. Headset seems to be working fine atm though. Oh my god. This is the most crucial thing that users need to make sure if he/she is using the Arctis 7 and 7P on their PC. Now, your headset is reset. Our software will prompt you for any firmware updates if necessary. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Weird.). Does anyone know what the current firmware version is? Having same issue. If you dont want to use an app such as Moments, you can turn it off in the settings. If your primary platform is PlayStation, the Arctis 7P+ is a no-brainer and one of the best headsets available for the current generation. The audio is lossless instead of compressed for far better audio quality. RX 1.12.0.0. PC screen recording. Unplugging and plugging back in the USB charging cord for the headset to the PC in numerous USB ports (to try and get it to recognize the headset for the firmware update). Please check your email to confirm your signup. Mise jour du firmware du clavier Apex 9 TKL en version 1.9.2. Follow the on-screen instructions to finish the installation. I do this and nothing happens. SteelSeries If you are unable to complete a firmware update, please take the following steps: 1. Steelseries responded to me and apparently the instillation guide has the wrong image for the Arctis 7p+. Are there notes anywhere for whats included in this update? The Arctis 7P includes a 2.4 Ghz ultra-low latency audio connection, 24 hours of battery life and a retractable Discord-certified microphone. You can start capturing clips with Multi Track Audio right now - without doing anything special! I'm having the same issue with my wireless pro. Now easily turn Moments on and off with a new customizable shortcut (default ALT+T). Even the sound through the headset is quite low at max and sounds like it's on surround sound a bit (not sure how to fix this without the Firmware for it i'd like to believe). If you have access to a second computer, try firmware update on backup machine. Prism is currently in Early Access. You have been asking this for a long time. @steelseries - I got a good deal on this the day after Thanksgiving, the sale is now over, and you telling me it's fake and that I got it from a "bogus" company really hurts. Sign up to be notified when this product is available. Plugged headset into USB header on motherboard. Arctis 7p+ firmware update Hi all. Experience next gen 3D audio, improved battery life, and USB-C charging for PS5, PS4 and more. Trigger config settings in game-specific apps or enable other utility apps. Arctis 7 Pass Through, Line In, Line Out & How-To. This thread is archived Arctis 7 Setup (PC, Mac, PlayStation) Arctis 7 Setup (Switch, Mobile) Arctis 7 won't turn on. Arena 7 & 9: UI Improvements for Prism related illumination settings, Adds improved functionality for System Monitor app. For mobile devices, its still compatible with USB-C Android devices as well as newer models of iPad such as iPad Pro, iPad Air, and iPad mini. but Im guessing maybe you guys tried all their suggestions.. Got confirmation from SteelSeries support that as of right now, the latest firmware versions are: Arctis Pro WirelessTX MCU: 1.13.0.0TX: 1.10.0.0RX MCU: 1.8.0.0RX: 1.10.0.0Software Version: 2.3.0.0. I havent even bothered with tech support since a)I bought mine used for 200 dollars and b) they seem to be no help other than rma. SSE may prompt to install additional software. Most Modern USB-C Phones do work, but some older Samsung Galaxy phones (Galaxy Note10 or earlier) only support audio and not voice functionality via USB-C due to Samsung firmware not being updated. Software Version 2.3.0.0. Audio Mixer By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The free game recording software, Moments, is a fantastic solution for gamers looking to maximize their ability to create content. Copyright 2014 SteelSeries More information on your keyboards new features can be found here: Engine is introducing PRISM a new RGB experience that allows you to sync your SteelSeries devices in one place. GG engine version 21.0.0 fixed my update problem. So after waiting forever to get my new arctis 7+ after an RMA i can't seem to update the firmware on it.When i press the update firmware button in the engine it just doesn't do anything. https://imgur.com/a/AJAAr7Q, Hi, I'm a bot for linking direct images of albums with only 1 image, Source | Why? Connect directly to your Xbox just like a wireless controller, and start gaming in seconds with no cable or dongle required. Unplugging and plugging back in the USB charging cord for the headset to the PC in numerous USB ports (to try and get it to recognize the headset for the firmware update). Newer iPad Pro or Air models with USB-C ports will work for both voice and audio with the Arctis 7P+. A few times the update just sat there and did nothing. All usb ports work fine with other devices. Also have the problem that I can not update my headset. So after waiting forever to get my new arctis 7+ after an RMA i can't seem to update the firmware on it.When i press the update firmware button in the engine it just doesn't do anything. You're kidding me. However, there is this USB port on the headset with this info in the manual: "Micro-USB jack (for charging and firmware. Le systme d'exploitation Windows 8.1 n'est plus support. Where is there a hard reset button? Have you already received an answer? No more separate elements taking up horizontal space in your UI. So here is where I am now:"TX MCU" 1.13.0.0"TX" 1.10.0.0"RX MCU" 1.8.0.0"RX" 1.10.0.0""Software Version" 2.2.1.0. Mise jour du firmware du rcepteur du clavier Apex Pro Mini Wireless en version 2.7.2. I'm out of ideas During the update, my firmware failed and now I cannot reprompt the firmware to download again. Don't worry, we promise not to leave you AFK for long! Fo. Simultaneously connect to Bluetooth and Xbox to mix music and take calls while gaming, or use wirelessly with your mobile device. Thank you for signing up to our newsletter! If the game supports it, your headset will just sound that much better. Multiversus Auto-clipping will trigger for VICTORY and DEFEAT game events. After opting-in to be our software beta tester you'll automatically be updated to early versions of new features and updates. It functions just like capturing your gameplay clips, so you will pick it up practically instantly. No, it uses something better: the same gaming-grade 2.4GHz wireless platform used in the Arctis 7+ and Arctis Pro Wireless headsets. and still see previous version listed? Fixed a bug where GG sometimes had issues detecting Steam games after new installs, Fixed a bug where edited clips could have videos that paused while audio continued, Fixed a bug where edited clips that were exported sometimes caused GG to freeze, Fixed a bug in the video editor where placed text effects might move upon re-open, Fixed a bug where exported videos no longer had a default file name, Fixed a bug that prevent a user from checking for an update manually, Bug fixes and improvements to GameSense functionality. Mise jour du firmware du casque audio Arctis Nova 4 en version 1.5. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It also has ultra-low latency so that you hear every sound as it happens on screen, as opposed to Bluetooth, which can have significant delays. Try using Sonar and the dedicated Virtual Audio Devices (VADs) to capture and enhance your clip audio even further! Create an account to follow your favorite communities and start taking part in conversations. Ive uninstalled all software and drivers, used cc cleaner, started in admin, tried a different computer and nothing. Does the headset also have to get its own firmware update or is it done via the transmitter over the air ? . New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. I just got my headset and same issue, no matter what I do clicking the update does absolutely nothing. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. It also fully supports Sonys Tempest 3D audio right out of the box, allowing you to experience 360-degree immersive audio in supported PS5 games. Click the dropdown menu above the Moments gallery and turn off Gameplay capture2. Simply disable the early release opt-in in GG, under Settings -> General.We appreciate any feedback or comments as it helps us immensely in making a great product for everyone to enjoy. When Engine updates to GG, all of your device configs and settings are carried to GG, just as they were when updating to a new version of Engine. Sorry, this post was deleted by the person who originally posted it. Troubleshoot the Arctis 7 problem If Arctis 7 mic not working, you can read this article to find fixes. Auto-clip will only save clips based on in-game events when playing with supported modes & configurations. The SteelSeries Arctis 7P+ is available to purchase directly from SteelSeries, as well as other major retailers, for $169. The only thing I could see is that after the transmitter update, only the "TX MCU", "TX" and "Software Version" get a version number and SSE requests to "Reconnect the headset", which means after some testing just switching it on (and not reconnect to the USB). Adds onboard key calibration for new switches. Mise jour du firmware du rcepteur de la souris Aerox 5 Wireless en version 1.4.2. The 40mm audio drivers and frequency are identical to the previous generation headset, as is the retractable bidirectional noise-canceling microphone. Les systmes d'exploitation Windows 32 bit ne sont plus supports. Mise jour du firmware du rcepteur de la souris Aerox 5 Wireless Destiny 2 : Lightfall Edition en version 1.4.2. . The pro wireless sound nice, but I like the idea of actually being able to update the firmware down the line. Am I missing something easy here? Create an account to follow your favorite communities and start taking part in conversations. Click Windows/macOS according to your operating system. Edit or trim moments in-platform from an intuitive gallery. Hi all. Langaton Arctis Nova 7; Arctis 7P Wireless; . Unplug device and reboot PC. Still notably absent is Xbox, making this a difficult recommendation for those with both PlayStation and Xbox consoles, especially considering that the current Arctis 7X headset works with everything and still tops the charts as our favorite wireless headset for 2021. The SteelSeries GG app for PC (previously SteelSeries Engine) acts as a hub for all of your SteelSeries devices and allows you to adjust EQ settings, select presets, as well as save custom configurations for specific games. However it works. Introducing preset search field for game, chat and mic. They also support passive playback and have less latency via non-Bluetooth wireless. Says its disconnected. My actual gaming experience with the Arctis 7P+ was nearly identical to my review last year. Charge levels can now also be checked by pressing SS Key + ENTER + ESC, Aerox 3 Wireless, Aerox 5 Wireless, and Aerox 9 Wireless: Firmware Update, Improved mouse connection, including faster wake up from sleep and improved battery reporting, Improved Sensor behavior when set to higher CPI levels, Fixes an issue where modifier keys would not fire correctly when using a Quick Record macro, Improved mouse behavior when connected to a power-only USB source, Prime Mini Wireless & Prime Wireless: Firmware Update, Fixes an issue where modifier key inputs could be interrupted by mouse clicks, We have currently disabled the ability to, Fixed a bug related to video clips not playing or displaying only solid black in the Editor, Fixed a bug related to video clips rendering as only black when captured with some HDR settings, Fixed a bug related to multitrack audio not being applied properly on some legacy video clips, Fixes an issue where clips were stuttering during playback for some users, Removed the shortcut to turn on/off Moments. 02 BEGIN WITH PRESETS Apply separate presets for your game, chat and microphone. Save to use again. After this the "RX MCU" and "RX" also get a version number (I believe RX is for the headset and TX for the transmitter). Create an account to follow your favorite communities and start taking part in conversations. Mise jour du firmware du clavier Apex 9 Mini en version 1.9.2. So, now you can check if the issue gets fixed or not. Uninstalling and reinstalling the drivers for the headset (both game and chat) from the Device Manager. I manage to update the firmware with the correct instructions and trying multiple usb ports. I currently use the Arctis Pro with gamedac on windows 7. The upgraded SteelSeries Arctis 7P+ might only be a minor revision, but the small tweaks make an already fantastic headset even better. Unless I can get this update to work and my mic to a decent volume these are junk to me. So, to reset the arctis 7 and 7P firmware, you must press the switch under the cushion on the left ear cup for about 2-3 seconds. I can see my Arctis Pro wireless, but it just wont update, not a single percent. https://support.steelseries.com/hc/en-us/articles/9693907049229, https://support.steelseries.com/hc/en-us/articles/12036436502029, https://support.steelseries.com/hc/en-us/articles/10635680239757, Removed support for Windows 8/8.1 operating systems, Removed support for all Windows 32-bit operating systems, Fixed an issue that blocked a user from checking for an application update via the GG settings. I think I ended up getting it to update. The floating design of the Ski Goggle Headband takes all the pressure off the top of your head, while the lightweight and breathable Airweave ear cushions allow you to play or listen for hours with little to no fatigue. GG program says critical firmware update, to do this plug in the usb cable. We listened to customers and made our amazing wireless headset even better. Thank you for the reply. If you already have both plugged in then you might have another issue. I have a similar issue. Customize your new AND legacy clips in the Video Editor by adjusting the volume and even muting sound from a specific source. Press question mark to learn the rest of the keyboard shortcuts. thanks for your feedback. Moments has a convenient tool for capturing your desktop that's easy to use. Solved mine by having tbe dongle and usb both plugged in, Did you manage to solve this? Install any firmware updates that may be available for your product in SteelSeries Engine and follow the instructions on the screen. For everything else, though, its still a fantastic sounding headset. Parametric EQ Amplify or reduce specific in-game sounds to hear key soundsclearer than ever. The latest version is available here. ChatMix: Arctis 7. Instructions on how to enter calibration mode here: Apex Pro TKL (2023) & Apex Pro Mini: Firmware updates, Apex Pro TKL Wls (2023) & Apex Pro Mini Wls: Firmware Updates, Improved battery display and reporting behavior. I see you were able to resolve this using your media PC. same here. Any settings will also be persisted on future versions of GG. Anyone know what the latest versions should be? But I want to update the firmware as it says critical. Arctis Nova 7, Arctis Nova 7P and Arctis Nova 7X: Firmware Update Fix when call then adjust 2.4G call behavior won't recover issue Fix when BT calling can't adjust 2.4G mode volume issue Fix BT on and 2.4G silence power off can't power on again issue BT Call will mute 2.4G mode MIC now Optimize Auto Silence detect Various bug fixes and improvements Im seeing 1.12, and Im not sure if thats the latest. It's plugged in with the USB-C cable and it's connected to the dongle.I've tried reinstalling the engine twice, rebooting, and admin permissions. RXMCU 1.10.0.0. The same goes for SteelSeries Engine. After reboot, open SSE (Run As Admin), then plugin wireless base station device. Moments is the easiest way to capture your favorite gaming moments and share them anywhere you want. Amplify or reduce specific in-game sounds to hear key soundsclearer than ever. Verdict. You can use the included microUSB charging cable for this. Even games that dont natively support 3D Audio sounded great, such as Kena: Bridge of Spirits. On your Arctis Pro Wireless base station, press the main control knob to enter the menu. Have tried it on Mac and Windows. Free Download Windows 10+ Free Download macOS 10.13+ SONAR Pinpoint your enemy's location long before you see them with Sonar, a breakthrough in gaming sound. Says its disconnected. You can find a list of current Prism enabled devices here: Unlock Advanced Surround and Clearest AI Noise Suppression for Arctis 7+. Is there a way to remove the shitty firmware? Create an account to follow your favorite communities and start taking part in conversations. Hear what others miss. Fix 9: Update The SteelSeries Engine Software. What benefited most from the directional audio, though, was the frenetic combat. Did not budge for ages. However, although the SteelSeries Engine Software is updated automatically. Multiversus Auto-clipping is in Early Access utilizing GameSense AI and we look forward to hearing from the community on your experiences. I do this and nothing happens. What is your media PC running, so I can try to match this setup to get this done? Next time youre gaming and Moments is off - quickly and easily turn it on to avoid missing any (more) great clip opportunities! Are my Engine device configs available in GG? Manage Arctis 7 in the SteelSeries Engine. You might notice that the bullet point above has a desktop capture. I'm out of ideas, Edit: tried it on a different pcStill doesnt work :D. Try a factory reset, you can find how to do it for your model on google. If you already have both plugged in then you might have another issue. Even better, SteelSeries has managed to squeeze even more battery out of the Arctis 7P+, which now boasts over 30 hours of listening time on a single charge up from the 24 hours found in the previous generation headset. But after 15 minutes with the progress bar at 0%, I had to closed SEE (and luckily the transmitter and headset are working properly and not bricked !!!). And because the Arctis 7P+ utilizes a USB dongle for transmission, youll have lossless audio streamed directly into your ears over the 2.4GHz spectrum, a stark upgrade over your typical Bluetooth headsets. SteelSeries GG helps create better connections with your gear, your people and your game. Has anyone updated to 3.13.6? It is extremely important to ensure that you do not power down your computer, or unplug the device during the firmware update unless specifically prompted to do so. While both headphones are similarly comfortable and well-built, the Arctis 7P have a better-balanced sound profile and their battery lasts longer. Merry christmas to me ugh. With just 15 minutes of charge time, youll get three hours of listening time. Mixer design just got cleaner. SteelSeries UX/UI Guidelines. I got mine from Amazon Warehouse Deals. Game everywhere with the compact USB-C dongle for a seamless transition between PlayStation 5, PS4, PC, Android, Switch and more. We know you need your space for all the important stuff, so we got you covered. Tried on two different computers and all possible slots. If youre primarily a PlayStation gamer, this is hands down one of the best headsets available. The Mic does seem to be live no matter the setting though. I just swapped everything back to my main PC and there's no longer a firmware update for the device on the SSE3. Set dynamic lighting effects between compatible SteelSeries devices. The USB c only charges when I connect it that way and does not show a connection to update the firmware. Arctis Pro + Xbox Series S + Xbox Series X. Arctis Nova Pro. Its also fully compatible with Sonys Tempest 3D Audio to deliver more immersive audio in select PS5 games. nothing happens by clicking on "update firmware". The SteelSeries Arctis 7P+ is a minor revision over the previous headset, adding a USB-C port and enabling a quick charge function that delivers three hours of listening time in just 15 minutes of charging. Ajout du prrglage Solar pour la fonction d'clairage Prism. Just got this 7+ to replace my 7 cause they were having battery issues. Public GitHub neither of the two operating systems is possible. closing of the video editor, Fixed a bug where adding / removing clip FX quickly can sometimes cause the video The 7p+ has the USB c instead of a micro USB. OmniPoint vs. OptiPoint Switches, Explained, Stratus Duo for Windows, Chromebook, Android, and VR. If this doesn't help, there is a hardware reset switch under the cushion on left ear cup. Unsurprisingly, I never found myself running low on battery during the entirety of my testing, making this a standout feature when compared to many other gaming headsets on the market. Press question mark to learn the rest of the keyboard shortcuts. We'll see where that goes. We might also send you the odd survey to hear about your experience, so we can work with you to create the best possible experience.If you have any issues or prefer the old version you always can go back after you've been updated. Then try again. I was captivated while walking through Zurkies Bar in Ratchet & Clank: Rift Apart as the music blared and patrons chattered. Headset works as I've been using it with the dongle. as well as being backwards compatible with PlayStation 4. You still having problems? Download Additional informations. Mise jour du firmware de la souris Aerox 5 Wireless Destiny 2 : Lightfall Edition en version 1.10.9. I was using a different micro-USB cable this whole time. We noticed that you didnt use target device and levels that often, so we placed it in a menu that you can reveal by clicking the cog icon for each audio stream. With the same high-quality speaker drivers as the Arctis 7 Series, the Arctis 7P+ emphasizes subtle sounds to give you an audio advantage in your favorite next-gen games, and is fully compatible with Tempest 3D Audio on PS5. Does anyone have an update? Compatible WithSteelSeries Arctis 1/3 /5/7 /7X/ 7P/ 9X Pro Gaming Headset. However, if your primary console is PlayStation and you also dabble in some other platforms outside of Xbox, then this is easily one of the best headsets around not to mention an outright upgrade over the Arctis 7P. 2. The USB c only charges when I connect it that way and does not show a connection to update the firmware. The Arctis 7P+ includes an adapter cable that allows you to connect the wireless dongle to any traditional USB-A port. 01 SELECT AUDIO DEVICES Set your game, chat, and microphone sources through a simple setup wizard. Am I missing something easy here? Mise jour du firmware du clavier Apex Pro Mini Wireless Nordic en version 3.9.7. Using on pc. Its really hit or miss. Connect a SteelSeries Engine enabled device to start your customization. The SteelSeries Arctis 7P+ takes an excellent wireless gaming headset and makes it better. Mise jour du firmware de la souris Aerox 5 Wireless en version 1.10.9. Tried upgrading the firmware wirelessly without the headset being plugged in. Ticket ID #417582 (if that helps for anyone from SteelSeries). To upgrade the Arctis 7 you have to have both the dongle and the headset itself connected to USB ports on your computer. All rights reserved. Automatic recording features. A50 keeps loosing connection, this wont update, wtf. Mise jour du firmware du rcepteur du clavier Apex Pro TKL Wireless en version 2.7.2. Since this is such a minor revision, most of what was stated in our original SteelSeries Arctis 7P review still holds up. Arctis Nova 7P. Hear what others miss. Fixes certain macros not firing correctly in Bluetooth mode. Facebook Especially when the issue of the mic being 3/4 volume on my computer is a known issue and that updating the firmware to fix it apparently is also a widespread issue according to this thread. Mise jour du firmware de la souris Aerox 3 Wireless en version 1.10.9. Same here. im getting trans version 0.1.11.0 and headset version 0. It also features over 30 hours of battery life on a single charge, up 25% from the Arctis 7P, making what was already an amazing headset even better. Headset works as I've been using it with the dongle. Moments now supports Auto-clipping for Multiversus! They are now giving me the runaround that "Warehouse Deals, Inc." is not Amazon Warehouse Deals which is absolutely false and that they don't trust the product is genuine.